A family from London were said to be in a state of shock after a plumber they phoned via a Facebook recommendation actually turned up on time, carried out a professional level of workmanship, never overcharged, and left the premises in a spick and span condition.
“The family’s upstairs toilet wasn’t flushing properly but were a bit apprehensive to call a plumber out due to the horrific tales about the trade,” said a close aide to the family.
One neighbour said the mother of the family-of-six had asked for a plumber recommendation on Facebook but was shaking when the fella turned up on time and carried out everything he promised.
The neighbour, who wished not to be named, told our reporters: “She is still in shock because the guy sent her a direct message via Facebook and said he would be there the next morning at 8 o’clock.
“She nearly collapsed when he knocked on the door at precisely 7:59 am.”
It is understood the plumber was immaculate, well-mannered, and left the bathroom in first-class condition.
A spokesperson for the Plumbing Association told us: “This is very rare that a registered plumber has done exactly what he said he would do. The fact that he turned up at all is a mystery to us. We are looking into this because it doesn’t match up to all our other registered plumbers.”
It’s not the first time a tradesman has stunned a family.
In November 2015 an emergency heating engineer was called to a house with a broken down boiler after midnight and he never even charged for a call-out fee, leaving the industry baffled.